Halifax Intermediaries has made improvements to its service proposition to support mortgage brokers.
The lender says it has worked with third-party criteria platforms including Criteria Brain, Knowledge Bank, Smartrfit, and Twenty7tec so that sites are displaying correct and up-to-date lending criteria and policy information.
The www.halifax-intermediaries.co.uk website has been updated with a new appearance and easy navigation.
The criteria page has been redesigned and includes a new A to Z, clearer menu headings and a much-improved search function.
The new search function will return the most appropriate information and related topics that may support more detailed answers.
The search also includes a ‘live’ frequently asked questions page that will update to reflect common queries and subjects arising.
Halifax Intermediaries and Scottish Widows Bank head Amanda Bryden says: “We are always looking for new ways to improve how we can support the broker market. We have worked closely with third-party providers to make sure their sites display the most up-to-date information, meaning brokers can use them confidently and receive more accurate lending decisions.”
“We have also refreshed our Halifax Intermediaries website with a new simple look and feel, making doing business with us easier, smoother and quicker.”